On Tuesday the 2nd April we will be having our visit by the CQC inspectors (Care Quality Commission) They carry out regular checks on health and social care services. These are comprehensive inspections and are used to make sure services are providing care that's safe, caring, effective, responsive to people's needs and well-led. Prior to their visit feed back cards are available at the surgery for patients to fill in regarding the services and care provided by the practice. Please ensure you place the feedback cards in the box in the waiting room. Sometimes the inspectors like to speak with patients of the surgery if you are able to give them some time if you are asked it would be appreciated. A full explanation of the work of the CQC is available on their website www.cqc.org.uk
Early closing dates for staff training
The Surgery is closed for staff training for the afternoon from 1.00pm on Wednesday afternoons in 2019 16th January, 13th February, 13th March, 3rd April, 15th May, 12th June, 10th July, 11th September, 9th October, 13th November and 4th December. On these afternoon some non - clinical members of staff may be working. They are unable to deal with patient requests or enquiries. If you have a medical emergency or need medical help please call 111 and you will be directed to the most suitable help.