Denton Village Surgery

Complaints procedure

We very much welcome suggestions, complaints and compliments as these are all valuable in ensuring that we review and develop our services, as well as know what we are doing well for you.

If you find that you have a complaint please inform the Practice Manager so that we can address your concerns and rectify the matter as quickly as possible. We would always encourage you to contact the practice first should you have a complaint, so that we can try to help you immediately.

We operate a practice complaints procedure as part of the NHS system and this meets with the national criteria.

INSERT COMPLAINTS PROCEDURE

Nicola Draper – Practice Manager

The Denton Village Surgery

Orchard Lane

Denton

Northampton NN7 1HT

Telephone: 01604 890313