As a practice we use Accurx to communicate with patients and to help coordinate your care.
These are some of the ways you might come into contact with Accurx:
- Receive your medical information via SMS or email, such as sick notes, referral letters, and test results
- Receive video calls – No App or account required!
- Ask you to submit photo attachments to aid an upcoming telephone appointment
- Respond to short questionnaires via SMS or email – this might be in relation to a review of your condition or to ask for an up-to-date blood pressure reading. Or you might be asked to complete a short survey to collect some other information, such as patient feedback, ethnicity, or smoking status
- We may request you to book an appointment via a link
- Patient Triage is a web-based online consultation tool that allows patients to submit either a medical query or an administrative request to the practice, without the need to phone. When you want to submit a query to us, just follow the link below:
Want to know more about how this works? Please check out the helpful links below.
My doctor or nurse has sent me a video link
https://support.accurx.com/en/articles/4393053-patient-support-my-practice-has-sent-me-a-video-link
My practice has sent me a document via text
My practice has asked me to complete a questionnaire
My practice has asked me to respond to a text/send them a photo or document
How to book an appointment with your practice